The Voice Cloud is designed to manage all your voice requirements end-to-end, whether you are looking to save money on your outbound calls on your existing PBX or have the requirement for a single PBX, multi branch PBX or contact centre, we have the solution for you.

With our Managed Data Solutions, we have the capacity to deliver quality voice with full redundancy via multiple voice providers and data connections. Our software specialists can assist in integrating your existing systems into our Contact Centre or deliver a custom solution via our platform.

If it’s a quality, flexible voice solution you are looking for, we have the solution for you and no matter the size of your organisation, we will design and deliver.

Hosted PBX & Contact Centre Pricing

Hosted PBX Hosted Contact Centre
Cost per user R69 / voice channel / month R495 / ext / month
(in addition to hosted PBX ext)
Cost per voice channel R55 / voice channel / month R55 / voice channel / month
Cost per client or site
Recommended for The standard user The contact centre that requires advanced reporting and metrics
Extensions 30+ Convert any extensions to contact centre extensions. 10 min.
Voice channels 5+ 5+
Cost to landline 26c / min 26c / min
Cost to mobile 70c / min 70c / min
True per sec billing Yes Yes
Community Calls to Branches and clients Free Free
Number porting R85 / new number.
Thereafter R2.50 / number / month
R85 / new number.
Thereafter R2.50 / number / month
Creating new numbers R85 / new number.
Thereafter R2.50 / number / month
R85 / new number.
Thereafter R2.50 / number / month
Smartphone app Yes. Cost dependant on app store Yes. Cost dependant on app store
Contract term 12 month contract. 90 days notice thereafter 12 month contract. 90 days notice thereafter
Network Quality of service built into solution Yes Yes
Installation & Training The greater of: R350 / ext or R7,000
(in addition to set up)
TBA on Quotation
Network access required Managed: Diginet, Fibre, Microwave Managed: Diginet, Fibre, Microwave
Back-up Network access Managed: ADSL or LTE Managed: ADSL or LTE
Site Based Failover to PSTN(BRI or PRI) Runway: R495 / site / month
or R9,985 / site once off
Not recommended
Voice Recording 5c / min to record and 1c / min / month for storage in the cloud 5c / min to record and 1c / min / month for storage in the cloud